Welcome to Caelis

Caelis is a comprehensive ITIL-compliant incident management system designed to help organizations efficiently manage and resolve IT incidents.

Key Features

• Create and track incidents with automatic priority calculation
• Dashboard views for personal and team incident management
• ITIL-compliant workflows and processes
• Multi-language support (English and Dutch)
• Role-based access control

Getting Started

1. Log in to your Caelis account
2. Explore the Dashboard to see your assigned incidents
3. Create your first incident using the 'Create Incident' button
4. Configure your notification preferences in User Settings